Claudia Viera is an experienced attorney-mediator specializing in conducting trainings on conflict resolution and employment law topics, in addition to investigating claims of harassment in the workplace.
Expertise & Emphasis
Mediation: Employment, Family/Divorce, Business
Harassment Prevention Training
Conducting Lawful Investigations
Ms. Viera’s primary focus is on integration of an understanding-based model into mediations of employment and family law disputes. She strongly believes that exploration below the surface of the dispute is necessary to reach resolutions that have lasting value to her clients. She has mediated hundreds of cases, both pre and post-litigation.
Ms. Viera also performs fact-finding investigations of harassment and employment discrimination claims. Previously, she practiced employment law at Littler Mendelson, where she dealt with a variety of labor and employment issues, including disputes arising under Title VII, Family and Medical Leave Act, Americans with Disability Act, wage and hour laws, and a variety of California state statutes.
Ms. Viera strongly believes that mediation provides a superior route to resolution than litigation. She is flexible and works to determine a mediation process that will best suit the parties’ needs. She has mediated hundreds of cases, and a sampling of her most recent mediations include cases on sexual harassment, national origin and disability discrimination, wrongful discharge, business dissolution of a partnership, class action wage claims, and landlord-tenant disputes. Ms. Viera mediates in English and Spanish.
trainings & investigation
Ms. Viera develops and teaches dynamic employment law training programs for organizations on topics such as harassment prevention, EEO compliance, and communication skills programs. Since 2000, she has taught thousands of supervisors and employees nationwide on conflict resolution and employment law compliance. She has developed special expertise in harassment prevention, one-on-one sensitivity training of alleged harassers, conducting lawful investigation programs utilizing live actors or video, mediation skills and diversity awareness programs.
"Ms. Viera is the best EEOC mediator I have used. Her experience as both plaintiff and defense counsel seem to give her insights into each side’s thinking and valuations that made this case settle. Her personal commitment to resolving not only the financial but also the personal issues achieved justice for everybody."
- Plaintiff Employment Attorney
"She makes the space safe for us to be together talking and helps us get past blocks."
"Beautifully executed, organized, presented, designed. Well balanced in teaching and role playing. Plenty of space for people to express feelings."
- Mediation training participant