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Claudia Viera is a tenacious attorney-mediator who focuses on employment, contract and business disputes. Since 2001, Ms. Viera has mediated nearly a thousand tough legal disputes. She works actively with both attorneys and parties to help them achieve a better resolution than either side would achieve in court. Ms. Viera honed her skills as an employment attorney with Littler Mendelson and is known for her patience and excellence in resolving high-emotion conflicts.

Ms. Viera believes that exploration below the surface of the dispute is often necessary to reach resolutions that have lasting value to her clients. To this end, she focuses on eliciting and clarifying each side’s positions and then works closely to identify the interests and underlying concerns of each party.

Areas of Expertise:

  • Employment

    • Harassment

    • Discrimination

    • Retaliation

  • Breach of Contract

  • Business Disputes

  • Spanish-Speaking

  • Wage/Hour Class Actions

  • Landlord/Tenant

  • Partnership Disputes

  • Family/Divorce

  • PAGA Claims


Ms. Viera also represented plaintiffs in harassment cases and uses her understanding of the complex dynamics on both sides of the table to resolve cases.  Her more than 15 years as a mediator enhance her risk analysis discussions and help create early opportunities for settlement.

Ms. Viera encourages true cost benefit analysis of litigation alternatives as she works to orient clients toward settlement. She also promotes effective communication and increased understanding between parties in conflict through empathetic listening. Ms. Viera’s most recent work includes race harassment and discrimination, disability discrimination, wrongful termination, sexual harassment, retaliation, business dissolutions of partnerships, age discrimination, wage and hour class actions and landlord-tenant disputes. She mediates in Spanish and has extensive experience with pre-litigation disputes in workplaces and among co-owners or business partners.

Claudia Viera has served as mediator on a number of my plaintiff-side cases during the past decade. In each of these cases, Claudia’s skills contributed tremendously to the ultimate resolution of the cases. Several of these cases involved claims of sex, age and race harassment and discrimination. Others involved various wage and hour violations. Claudia is smart and tenacious, and she has the mediation skills needed to help attorneys and their clients evaluate the risks and benefits of further litigation.

— P.K., Bay Area Employment Attorney

BASF Mediation Services mediator Claudia Viera is a highly-experienced mediator focusing on employment, contract and business disputes, who mediates in both English & Spanish.


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Prior to becoming a full-time neutral in 2004, Ms. Viera practiced employment law and was an acclaimed trainer at Littler Mendelson (1998-2004), where she dealt with labor and employment issues, including disputes arising under Title VII, the Family and Medical Leave Act, the Americans with Disabilities Act, wage and hour laws, employment contracts and a variety of California state statutes.Ms. Viera worked with a variety of Fortune 500 companies in both state and federal court, and later represented plaintiffs. Ms. Viera currently also conducts investigations into complaints of workplace harassment and other claims, in addition to training supervisors on their management responsibilities under the law which supports her excellence as a neutral.